Oh no :( Sebastiaen I am so so sorry, I have no excuse, I have given you access now. My deepest apologies. You were right, I checked today and found your account wasn't enabled.
Hi Bernd, sorry for the delay, i just sent you an e-mail letting you know we've added your access to your account. Just for your peace of mind, and those who may follow, we process subscriptions manually, because we're in Australia, sometimes we don't see them until your next morning as we're asleep when the EU and US are awake :).
So we usually get things done in 12-24 hours at worst. If you have any issues at all please let us know. We're happy to help :)
Hi Ben, yes you do need to subscribe, you have an active subscription tagged against your account so you should be able to download all the latest builds, is that not working?
hello guys o/ I'm a fellow from France but you send me thanks 16 févr. 2020 and I've not access to the download too actually. I think you forget me :'(
Hi Bernd, sorry for the delay, i just sent you an e-mail letting you know we've added your access to your account. Just for your peace of mind, and those who may follow, we process subscriptions manually, because we're in Australia, sometimes we don't see them until your next morning as we're asleep when the EU and US are awake :).
So we usually get things done in 12-24 hours at worst. If you have any issues at all please let us know. We're happy to help :)
Same here, I subscribed, made my monthly donation but latest downloads still greyed out.
Hi Ben, yes you do need to subscribe, you have an active subscription tagged against your account so you should be able to download all the latest builds, is that not working?