Hi Phönix :)

Hope you are well. have you submitted a ticket to our support system? That's the now recommended way for a support request, which I think this is what you want? The forum is more for questions we can directly answer, this issue sounds like it needs investigation. Of course this is up to you, but if you would like this issue to be looked into you can submit a ticket at https://www.crowd-render.com/report-a-problem.

Be sure to include the log files from both machines in your ticket submission. This can really help speed up the diagnosis as if we don't have them we have to ask, which slows the whole process down quite a bit.

Logs can be found by going to Blender > preferences > add ons > crowd render, expand the crowdrender addon, scroll down a bit and you should see "zip logs", this will create a zip file on your desktop of all the logs for that computer. Since you have two computers, please do this on both computers and send attach the two zip files to your ticket.

In the meanwhile, or if you prefer not to submit a support ticket, I can make some suggestions.

1. Try rebooting both computers, and then try the connection that didn't work first. Often (and we're working on a fix for this) there can be background processes that can hang after a connection has closed and this might cause the problem you have. rebooting of course resets all this and should allow you to connect.

2. If you have any anti virus software running on the computer that won't connect, might be an idea to turn it off and at least rule it out as a potential cause.

Whatever action you choose, please let us know what happens, this kind of feedback is very valuable and helps us kill bugs and improve the software for everyone :)

Wishing you the very best

James